Privacy policy

Privacy Policy

At Newhouse, we deeply value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our website, mobile services, and other online platforms (collectively, “Services”). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide:

We may collect personal information such as your name, email address, phone number, and payment information, and otherwise when you donate, sign up for communications, register for events, or interact with us directly through our Services. However, you can remain anonymous when calling our hotline. To enroll in and receive services, Newhouse must collect your name and contact information, along with other demographic data required by federal/state/local funders. Information that includes your identity, however, is never shared with funders. Only aggregated and anonymous data is shared with funders.

Automatically Collected Information:

Cookies and Tracking Technologies:

Like many websites, we use cookies and similar technologies to collect data and personalize your experience. You can adjust your browser settings to disable cookies, though this may affect site functionality.

Google Analytics:

Google Analytics collects information about website engagement and interaction, but it is always anonymous. You can opt out of Google Analytics at any time.

How Your Information is Used

We use the information we collect to:

Process donations and event registrations
Send updates and communications (you can opt out at any time)
Improve and personalize your experience with our services and/or volunteer and event experiences
Analyze site usage and trends
Comply with legal obligations

Sharing of Information

We do not rent or sell your personal information—ever. We may share your information with trusted service providers who help us operate our Services (like payment processors, email platforms, mailing services, or otherwise), but only as needed to perform our work and do not use it for any other purposes. We may also disclose information if required by law or to protect you or the safety of others.

Security

We follow industry best practices to protect your personal information. While no method of data transmission or storage is 100% secure, we are committed to maintaining strong safeguards.

Your Choices

You may opt out of receiving emails, enewsletters, mailings, or other communications from us at any time by clicking unsubscribe in our emails or by contacting us at info@newhousekc.org. You are also welcome to request that we delete your personal information or data at any time by contacting us at info@newhousekc.org.

Donation and Merchandise Refund Policy

Newhouse collects donations online and sells our branded merchandise to support survivors. If there is an error with a donation or purchase, please contact info@newhousekc.org within one week so that we may help you address it.

Children’s Privacy

We do not knowingly collect, use, or disclose personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records. If you believe that a child has provided us with personal information, please contact info@newhousekc.org. We encourage parents, caregivers, and legal guardians to monitor children’s internet usage.

Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on our website and revise the “last updated” date. Your continued use of our Services after changes means you accept those changes. If you have any questions about this Privacy Policy, please email info@newhousekc.org.